General terms and conditions



These general conditions of sale apply to any online sale placed on the site "". They shall determine all the steps necessary for placing the order and shall monitor the order between the Parties. Château Berger Cosmétiques (CBC) reserves the right to modify at any time the present general conditions of sale. Any customer who has placed an order is considered as having accepted unreservedly the general conditions of sale in force.


Once you have selected the item you want to buy, click on "buy" and enter the desired quantity. Click on the button "continue my purchases" to choose a second article, then a third, etc ... At every moment, you see the articles of your beauty basket. If you want to make a change, you can delete items or cancel the order before committing. Once you have completed your purchases, click on "Submit my shopping cart" and follow the instructions on the screen to fill in the form and enter your bank details (card number, expiration date ... ..). Payment is made via the secure server of our partner ......... ... No information concerning the customer passes through the site. Payment by credit card is therefore completely secure.


The Products offered for sale by CBC are those which appear on the Site, at the time of the order, and within the limit of the available stocks. In case of unavailability of one of the Products, the Customer is informed at the earliest by mail of the partial delivery or the cancellation of his order. CBC shall not be held liable for any errors in the descriptions, colors, formulations or recommendations for use of the products. The pictures and graphics have no contractual value and cannot call into question an order. In the event that the unavailability of a product is established after the order has been validated, the Purchaser will have the possibility to cancel his order by requesting either the refund of the sums paid within thirty (30) days after Their withdrawal, or the exchange of the Unavailable Product (s), by e-mail addressed to CBC.


The prices of the Products are indicated in Euros and take into account the VAT applicable on the day of the order. The tariff in force is the one indicated on the Site, except typography error. CBC reserves the right, as the Customer agrees, to modify its prices at any time, without any formality other than to carry the modifications on the Site. The delivery costs will be invoiced in addition and will be specified to the Customer when the final validation of his order.


The customer can also order by mail:
• Château Berger Cosmetics 281 Corniche Kennedy 13007 Marseille. An order is deemed to have passed on and the general conditionsof sale accepted as soon as you click on the buttons "Valider mon panier" if you make your payment by credit card. The data recorded by and our secure payment service provider are proof of the nature, the content and the date of the order. The User will then have to identify himself / herself with exactly the form placed at his / her disposal, on which he / she will include in particular the information necessary for his / her identification, especially his surname, first name, postal address. CBC reserves the right to refuse to honor an order from a customer with whom payment litigation subsists.

PAYMENT The payment of orders takes place:
• on the Société Générale website, by credit card: Carte Bleue, Visa. The customer will enter his card number, the expiry date of the card, the name of the cardholder and The visual cryptogram (the last three or four numbers written on the back of his bank card.
• by bank check. In case of payment by bank check, it must be issued by a bank domiciled in metropolitan France or in Monaco. Checks should be sent to the following address: Château Berger Cosmetics - 281 corniche Kennedy 13007 Marseille FRANCE The check must be made out to Château Berger Cosmétiques. On receipt of the check the order will be prepared and sent after receipt of the check. CBC reserves the right to refuse any order or delivery, in the event of a dispute with the Customer, of total non-payment of a previous order by the Customer, refusal of authorization to pay by bank card of the banking organizations. As part of the fight against fraud on the Internet, the information relating to your order can be transmitted to any third party for verification.


The products are delivered by Colissimo or Chronopost within 72 hours (France and Europe) minimum or 3 working days minimum.
The amount of the delivery costs is indicated at the time of the order:
- for France: 10 €
- in the EEC: € 20
- abroad: see paragraph "International shipping. "
Orders paid by credit card are shipped the same day if the order is placed before 4 pm on a business day.
In case of impossibility, the customer will be notified as soon as possible. Orders paid by bank check will be processed within 8 days after receipt of the check by CBC. The products bought on are delivered in France Métropolitaine, DOM-TOM, European Union and for the International refer to the paragraph: "expedition to the international". Delivery takes place at the delivery address specified at the time of ordering. The consumer is obliged to check the condition of the package of the parcel at delivery and to report the damage due to the carrier and to notify CBC immediately within two working days. CBC cannot be held responsible for a delay in delivery, being dependent on La Poste or Chronopost. Any erroneous or missing mention, necessary in the address and the identity of the customer, releases CBC of its responsibility in the delivery. In the case of a return of the parcel for incomplete address (eg lack of residence, building, company, etc.), the expenses related to the return of the parcel will be the responsibility of the customer. As a result, CBC will not be liable for lost, misdirected or delayed delivery of products.


Your contact information (identity, address, email, Telephone ...) are not transferred to any third party without your consent. CBC, as all sales and trading sites uses cookies. These small text files contain data essential to the processing of your orders. They do not contain any personal data. Your payment details are not stored on our servers or known to any CBC employee.


The texts, comments, works, illustrations and images reproduced on the site are reserved for the world under copyright and intellectual property. As such, and in accordance with the provisions of the Intellectual Property Code, only use for private use subject to different or even more restrictive provisions of said code is permitted. Any total or partial reproduction of the site is prohibited. CBC trademarks and logos are registered trademarks. Any reproduction is therefore an infringement.


The products offered comply with the French legislation in force. CBC shall not be liable for any failure to comply with the laws of the country where the products are delivered. It is your responsibility to check with the local authorities the possibilities of importing or using the products or services you intend to order. CBC is solely bound by an obligation of means and cannot be held liable for the use of products that are not in accordance with their intended purpose. CBC cannot be held responsible for the breach of contract in the event of stock shortage or unavailability of the product due to force majeure, disturbance or strike total or partial strike of postal services and means of transport or Communications or other unpredictable circumstances.


The general terms and conditions set out above are governed by French law. Any dispute concerning these general conditions of sale will be submitted to the Commercial Court of Marseille only.

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